LongFei Chen

Collaborate on cross-departmental projects, working closely with external partners, including the City of Toronto, to ensure efficient execution and proper documentation for future reference and onboarding. Optimize the performance of Windows and Linux systems while assisting in administration of corporate networks, incorporating fiber optic, Ethernet, and Wi-Fi technologies, maintaining high avaialability operations. Implemented automated Windows deployment solutions using Windows Deployment Services and Microsoft Intune, providing on-site troubleshooting and support to improve issue resolution and client satisfaction.

Deploy on-premises, cloud, and hybrid solutions, including Microsoft Azure/365, Oracle Cloud, Digital Ocean, and Zabbix monitoring. Design and maintain critical business applications, contributing to improved organizational efficiency and enhanced data management through custom code development. Streamline departmental workflows by researching and acquiring cost-effective equipment and innovative technologies.

Spearhead the creation of IT department policies, including hardware lifecycles, standard configurations, and incident response plans, ensuring efficient governance and compliance. Work closely with the City of Toronto to enhance digital security through training, phishing tests, and penetration testing. Manage Microsoft Active Directory, enforcing robust security policies and device management to maintain a secure technology environment. Maintain the security and integrity of systems and data, develop and upgrade custom software applications, and provide integration across various platforms. Assist in the administration of local area networks and servers, evaluating, recommending, and purchasing new hardware and software.

Responsible for procuring, configuring, and supporting computer systems, servers, networking, and telephony infrastructure to ensure secure operations across on-premises, private-cloud, hybrid-cloud, and public-cloud environments, including technologies like Windows Server, Microsoft Exchange, Microsoft Azure, and Microsoft 365. Troubleshot and resolved network issues, performed preventative maintenance, and deployed devices to enhance system functionality.

Utilized Windows Admin tools, such as Active Directory and Deployment Services, to standardize Windows 10 deployments, improving device re-imaging. Deployed domain-based group policies for better device management, including DFS shares and print queues, and prevented accidental upgrades to Windows 11.

Modernized boardrooms with hybrid conferencing solutions, integrating large-format displays, wireless casting, and video conferencing systems to support BYOD environments. Deployed networking infrastructure (Ethernet, fiber, VoIP, Wi-Fi) to meet operational needs for tenants and event attendees. Troubleshooted and repairs during service disruptions, ensuring business continuity. Partook in the deployment of over 300 Cisco access points and 40+ Cisco switches at the Enercare Centre for the Collision Conference in Toronto, providing robust wireless and wired connectivity.

Provisioned 500+ online classrooms for the TDSB's e-Learning Day School, Summer School, eCredit (18+), and Blended Learning programs. Fulfilling support requisitions from teachers in modifying their virtual classroom on D2L's Brightspace Virtual Learning Environment (VLE) for use by students. Utilized the Brightspace API to import and modify course materials and generate reports on student attendance for the duration of the e-Learning program offering.

Utilizing Honeywell's Pro-Watch Integrated Security software, created programming for an access control system using PW-6000 controllers for a system consisting of multiple readers, locks, REX devices, and other controllable I/O. Formulated a guide for field technicians to reference configuring and maintaining newly deployed systems, and performed remote maintenance on critical security servers to ensure proper functionality and security.

Major in Computer Sciences, Minor in Business

Provide technical assistance such as troubleshooting equipement, producing live to web and live to air broadcasts, special event broadcasts, audio post-production on pre-recorded programming scheduled to air, and any other tasks as required at the station.

Sitting on the Board of Directors to provide input and voting on organizational impacting decisions to better the organization, its staff, volunteers, and community as a whole.

Responsible for the coordination of various teams under the Night It Up! Night Market organizing comittee, ensuring proper communication and unified collaboration among teams to set goals, fulfill milestones, and produce a staple event in the heart of Markham. Reporting to the Executive team and Board of Directors ensuring transparent operations providing progressional updates on team status, handing the distribution of knowledge to the organizing comittee to futher suppor their duties.

Reporting to the Board of Directors, responsible for successful leadership, management, and operations of the organization in accordance to the strategic plan. Provided guidance and support to active projects, The E3 Challenge and Level Up Career Conference, towards another successful year. Implemented policies towards utilization of organizational resources and file retention practices to be inline with good security and vendor specified practices for the Google Workspace suite.

Oversight of all logistical matters relating to the execution of the event from pre-planning to wrap-up, ensuring that all deadlines are met, attending meeting with the exec team, the City of Markham, and other parties involved, all while ensuring that proper procedures are created and followed through throughout the entire process promising a satisfiable execution of the event on the days of.

Manage and coordinate procurement team operations ensuring assets required to support the operations are supported to satisfy the requirements while ensuring reasonable costs to benefit. Work with senior management and the City of Markham to deveop policies and procedures that are in-line to the ruls and regulations set forth.

Working alongside other scouters to provide youth with a safe and enjoyable environment to promote the learning of valuable knowledge (such as outdoor living, science & technology, and safety preparedness) that are not taught within your average classroom through a yearlong journey of weekly activities, and seasonal outdoor adventures, learning through experience outside the classroom, while also having fun!